Orders & Shipping
How long does delivery take?
In-stock pieces ship in 2–4 business days. Made-to-order pieces take 2–4 weeks; your order page shows live status.
Is shipping insured?
Yes — every order ships fully insured and requires a signature on delivery.
Returns & Exchanges
What is your return policy?
30 days, free return shipping, full refund on unworn pieces with the certificate intact.
Can I exchange for a different size?
Yes, lifetime size exchange on rings and bracelets — only polishing costs may apply.
Products & Quality
Are your diamonds certified?
All solitaires above 0.30ct ship with an IGI or GIA certificate; gold is BIS hallmarked.
Do you offer custom designs?
Yes — see our Custom Jewelry page or contact the atelier.